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 2.GQ Geiger Muller Counter
 Unit won't register
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mjb

7 Posts

Posted - 07/08/2020 :  15:39:12  Show Profile  Reply with Quote
I just bought a GQ GMC-500+, running firmware 2.22. In Data Logger program, if I try to register my device, nothing happens. No error, and the program still displays "Unregistered" an won't let me store logging info. So what's the programs problem?

Also, when I try to use the Data Viewer to set the WiFi parameters, if doesn't like my network's password and displays an error claiming something should be 32 bytes. My router is a professional grade router.
Reply #1

EmfDev

1243 Posts

Posted - 07/08/2020 :  16:25:49  Show Profile  Reply with Quote
Hi mjb, you must pay for the license or serial number for the Data Logger PRO software. But you can also download and use the Data Viewer software for free.
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Reply #2

mjb

7 Posts

Posted - 07/08/2020 :  16:40:19  Show Profile  Reply with Quote
OK, just ordered it. You really should make it clear in the documentation that the software, despite being freely downloadable from your website, requires a license fee to work.
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Reply #3

Damien68

France
241 Posts

Posted - 07/09/2020 :  01:19:47  Show Profile  Reply with Quote
I think there are 2 apps, one free and one not free, the free app is basic. there is also GeigerLog the free ullix application which may ask to install a specific environment (Python QT ...) which still requires skills to install.

Mastery is acquired by studying, with it everything becomes simple

Edited by - Damien68 on 07/09/2020 01:57:05
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Reply #4

CrocodileDandee

Australia
55 Posts

Posted - 07/10/2020 :  03:45:01  Show Profile  Reply with Quote
quote:
Originally posted by mjb

I just bought a GQ GMC-500+, running firmware 2.22. In Data Logger program, if I try to register my device, nothing happens. No error, and the program still displays "Unregistered" an won't let me store logging info. So what's the programs problem?

Also, when I try to use the Data Viewer to set the WiFi parameters, if doesn't like my network's password and displays an error claiming something should be 32 bytes. My router is a professional grade router.



Hi from Australia, I bought the 500+ too and can't even find a usb driver to install it on one of my Macs. My firmware is 2.91 and I have sent the support an email. How long did you wait for your download link with the latest software? Thanks.
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Reply #5

EmfDev

1243 Posts

Posted - 07/10/2020 :  09:41:01  Show Profile  Reply with Quote
There is no currently GQ GMC app that supports MAC. But as Damien68 said, ullix's geigerlog can work on a map but it needs some time and skills to install.
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