Terms & Conditions

Payment Method Accepted 

  • Credit Cards via PayPal
  • PayPal
  • Company Check/Person Check
  • Bank Payment:  wire transfer, bank draft, Cashier’s check
  • Interac Email Money Transfer
  • Western Union
  • USPS Postal Money Order

Advance payment is required for any order.

Return and Refund Policy  

If a refund is desired within 14 days start from receiving day, we will refund your full purchase price(except shipping charge). If the unit is not DOA, defective or stopped working, then the returned item should be in acceptable condition: unopened box or opened box with all original materials.   The shipping costs back to us is buyers' responsibility.

Please contact us for a return authorization RMA number and return shipping instructions.  Any shipments received without a return authorization will be refused.


Stocking & Shipping

All products are stocked in Seattle, WA, USA.

All shipment will be from Seattle, WA, USA

The standard handling time is 1 to 2 business days

The delivery time depends on the shipping service selected by purchaser.


Prices 

All prices are quoted on US dollars.  Other Currency subject to change without notice.


Volume Purchase & Multiple Item Order 

Please contact  order@gqelectronicsllc.com   for volume purchase. We will reply to you within one business day. Shipping charges will be quoted individually. Shipping via UPS, Fedex, DHL,USPS are available per request.   


Distributor/Re-seller Program/Affiliate Marketing Program:

If you are interested in being a distributor/re-seller, please contact  sales@gqelectronicsllc.com  for procedure and details.


Returning Customer Special Offer Box  

If you are returning customer, you are entitled discount rate for your 2nd,3rd ...order, please make sure to check the special offer box for you.


Warranty

Money Back within 30 days, the package and product must be in original packaging. Please contact support@gqelectronicsllc.com for RMA code (Return Authorization Code).

All GQ products sold are warranted to be free of defect in workmanship and materials for a one-year factory warranty by GQ. Should a product require repairs within this time, please contact us for an RMA and return instructions.  Any shipments received without a return authorization will be refused. www.gqelectronicsllc.com/ GQ Electronics Inc. will repair or at its option replace products that prove to be defective. 

In no event shall www.gqelectronicsllc.com /GQ Electronics Inc. liability exceed the buyer's purchase price, nor shall www.gqelectronicsllc.com /GQ Electronics Inc. be liable for any indirect or consequential damages.

This warranty is void if the product has been tampered with or misused.

Non-Paying Order

If we do not hear from you within 7 business days after you place the order, a reminder with payment link will be sent to you. Your order will be automatically cancelled if we do not hear from you.

 


Attention Patent & Trademark Owner!

Please be informed that GQ has a very firm policy of sourcing only genuine products. 

If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions. 

We guarantee to respond to any email within 24 hours seven days a week. 

 


If you have any questions please contact us at  support@gqelectronicsllc.com