GQ Electronics Technical Support Forum


GQ Electronics Technical Support Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 GQ Electronics Forums
 2.GQ Geiger Muller Counter
 GMC-300E+ Flash Memory?
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

GOTO

Germany
2 Posts

Posted - 04/05/2019 :  23:35:44  Show Profile  Reply with Quote
I use a GMC-300E+ Re3.25 Ser# 7e017a013467 here. The device loses the previously recorded data after switching off. A download of the data shows only one empty table. In other words, the flash memory is empty and total counts start counting from 0. Is there a firmware update or is this a hardware problem? Greetings Gottfried
Reply #1

EmfDev

642 Posts

Posted - 04/08/2019 :  08:28:11  Show Profile  Reply with Quote
Hi GOTO, did the history data downloaded previously work? You can email support@gqelectronicsllc.com to check for updates. Thanks!
Go to Top of Page
Reply #2

GOTO

Germany
2 Posts

Posted - 04/13/2019 :  12:51:17  Show Profile  Reply with Quote
Problem clarified:

John from support helped me a lot. One must switch off the save function before a data transfer, then it runs, as it should.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
GQ Electronics Technical Support Forum © Copyright since 2011 Go To Top Of Page
Generated in 0.09 sec. Snitz Forums 2000