The GMC300E Plus works fine by itself, but I can't get the software working. I tried the drivers from the disk and the website and I've tried the DataViewer. All I get is COM port errors. Seems like the software can't find the Geiger Counter. Is there a particular USB port to plug it into? How do I (and/or the computer) know which COM port is which USB port? Any and all beginners level assistance will be very much appreciated.
Really, I would appreciate some help here. I've loaded and reloaded all the software. I've turned the computer on and off. I've tried both USB ports and I keep getting that the Data Viewer can't find the GMC300E+. I could use some help figuring out how to get the counter and the computer to communicate.Do I need a different driver? Do I need to reset the software to a different COM port? It seems to want to default to COM3 all the time. But the device manager finds the device in COM4 or COM5 depending on which USB hole I plug it into. Help please!