GQ Electronics Technical Support Forum


GQ Electronics Technical Support Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 GQ Electronics Forums
 1.Geiger Counter World Map(www.GMCmap.com)
 GMC 320+ Wifi Connection Issues
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

mnrad

USA
11 Posts

Posted - 07/19/2019 :  13:28:15  Show Profile  Reply with Quote
Hello,

My GMC320+ is submitting good data via wifi for now (other than the ACPM which is still decreasing very slowly, strange bug), but i've noticed it 'loses' connection and fails to upload data periodically, now it is at least once per day. I have to manually press "Test Server" to get it to restart sending data. I am ~10ft from the router and have no other WiFi issues. Is this possibly an error on the server end of the system, or is it only my side? Anyone else having this issue? Any workarounds? Thanks, MNRAD
Reply #1

EmfDev

908 Posts

Posted - 07/19/2019 :  14:46:26  Show Profile  Reply with Quote
Hi mnrad, is your GMC320+ connected to a power cable? Or does your WiFi have a timeout for connected devices?
Go to Top of Page
Reply #2

mnrad

USA
11 Posts

Posted - 07/20/2019 :  08:12:01  Show Profile  Reply with Quote
Hi emfdev, yes, it it continuously powered via usb from a USB outlet. I'm not aware of a WiFi timeout, but I can look into that. Sometimes it'll be 12 hours, 24 hours, 7 days or something in between, so im not noticing a consistent disconnection time.
Go to Top of Page
Reply #3

EmfDev

908 Posts

Posted - 07/22/2019 :  09:29:37  Show Profile  Reply with Quote
Just asked something who's testing it and said that it really does stop after a certain time. We will keep investigating about this issue and will find a fix.
Go to Top of Page
Reply #4

gabortoulouse

France
5 Posts

Posted - 07/30/2019 :  11:50:54  Show Profile  Reply with Quote
Hello!

I do have exactly the same problem.

Suddenly, at random time, upload of data stops.

I just power off/on the GMC320+ and it starts again to send data... until next time.

I do not have any problem with other devices. Thank you for your help and fix ;-)

Fabrice, Toulouse
FRANCE
Go to Top of Page
Reply #5

EmfDev

908 Posts

Posted - 07/30/2019 :  13:13:59  Show Profile  Reply with Quote
We are still trying to figure out the cause of this. It's also hard to test because of memory issues for 320V5+.
Go to Top of Page
Reply #6

JT

Norway
13 Posts

Posted - 09/01/2019 :  13:40:46  Show Profile  Reply with Quote
can add that i also have exactly the same problem. (GMC-320V5+)
Go to Top of Page
Reply #7

EmfDev

908 Posts

Posted - 09/03/2019 :  10:02:57  Show Profile  Reply with Quote
Sorry for the inconvenience. It looks like it starts to happen once it didn't receive a response from server.
Go to Top of Page
Reply #8

JT

Norway
13 Posts

Posted - 09/05/2019 :  17:57:46  Show Profile  Reply with Quote
Info: Updates have been steady every minute since I wrote my last post sept 1st about instability - so far this looks good :-)

Don't know if any changes have been made to the server?
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
GQ Electronics Technical Support Forum © Copyright since 2011 Go To Top Of Page
Generated in 0.11 sec. Snitz Forums 2000