GQ Electronics Technical Support Forum


GQ Electronics Technical Support Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 GQ Electronics Forums
 1.Geiger Counter World Map(www.GMCmap.com)
 Geiger counter not showing in map
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

SolarSurveyMonitor

Mexico
14 Posts

Posted - 04/11/2019 :  13:29:59  Show Profile  Reply with Quote
Hello

I have been sending data using Data Logger STD 5.6 but it sill not showing on map. I created new device on account, even removed leading zero on user ID refreshing page but don not worked.
GID: 16717393500

Josť
Reply #1

EmfDev

908 Posts

Posted - 04/11/2019 :  14:10:40  Show Profile  Reply with Quote
Hi Solar, we are aware of this problem. We are currently looking for the problem and trying to fix it. Looks like the data is being sent to the wrong database.

But can you still see your history data?

Edited by - EmfDev on 04/11/2019 14:11:04
Go to Top of Page
Reply #2

SolarSurveyMonitor

Mexico
14 Posts

Posted - 04/11/2019 :  14:16:13  Show Profile  Reply with Quote
quote:
Originally posted by EmfDev

Hi Solar, we are aware of this problem. We are currently looking for the problem and trying to fix it. Looks like the data is being sent to the wrong database.

But can you still see your history data?



Yes, data is listed correctly, however there is no pin on map.
Go to Top of Page
Reply #3

EmfDev

908 Posts

Posted - 04/12/2019 :  14:40:24  Show Profile  Reply with Quote
Yes your we found new data in the history but isn't on the active list. looks like.
Go to Top of Page
Reply #4

EmfDev

908 Posts

Posted - 04/17/2019 :  12:46:45  Show Profile  Reply with Quote
Hi Solar, we tried to fix the problem. Can you try again if it's working? Thanks!
Go to Top of Page
Reply #5

SolarSurveyMonitor

Mexico
14 Posts

Posted - 04/19/2019 :  09:50:48  Show Profile  Reply with Quote
Can not check at this moment, GMCMap shows an 503 Service unavailable error.
Go to Top of Page
Reply #6

EmfDev

908 Posts

Posted - 04/19/2019 :  10:04:26  Show Profile  Reply with Quote
Hmm looks like server is down. Will let support know about this. Sorry for the inconvenience.
Go to Top of Page
Reply #7

EmfDev

908 Posts

Posted - 04/19/2019 :  11:19:10  Show Profile  Reply with Quote
Hi Solar, looks like website is back.
Go to Top of Page
Reply #8

SolarSurveyMonitor

Mexico
14 Posts

Posted - 04/19/2019 :  15:39:27  Show Profile  Reply with Quote
Still can not see. Now map is empty (likely light blue background color)
Go to Top of Page
Reply #9

EmfDev

908 Posts

Posted - 04/19/2019 :  15:59:24  Show Profile  Reply with Quote
The developer is working on the website right now.
Go to Top of Page
Reply #10

-ANTI_PSYOP

Denmark
11 Posts

Posted - 04/20/2019 :  00:20:52  Show Profile  Reply with Quote
quote:
Originally posted by EmfDev

The developer is working on the website right now.



there seems to be quite a few problems with the https://www.gmcmap.com service it is working intermittently, and many of the regular geiger counters on the map, are not uploading to the service, nor am I, because I cannot send my data to the service, yesterday it was working intermittently, now there is no connection, is there s fix on the way? and when can it be expected

Edited by - -ANTI_PSYOP on 04/20/2019 00:22:19
Go to Top of Page
Reply #11

Ponty

3 Posts

Posted - 04/20/2019 :  05:27:13  Show Profile  Reply with Quote
I confirm. My device can't send either. Please have a look at what is wrong.

Normal send fails with "WiFi Data Send Failed"
and
Test connection fails with "Link Server Failed"

GMC device has IP and is connected to the WiFi.

I seem to remember that the GMC-320+V5 won't send until it has successfully completed the Connection Test, so at the moment the problem seems to lie here...

What is the connection test it performs, can we try it out manually ?

Edited by - Ponty on 04/20/2019 11:25:43
Go to Top of Page
Reply #12

EmfDev

908 Posts

Posted - 04/22/2019 :  10:10:07  Show Profile  Reply with Quote
Sorry guys we are trying to fix the issues. Looks like https problem.
Go to Top of Page
Reply #13

Ponty

3 Posts

Posted - 04/22/2019 :  11:45:41  Show Profile  Reply with Quote
Looks like you are back in business, at least I am able to submit data again :-)
Go to Top of Page
Reply #14

SolarSurveyMonitor

Mexico
14 Posts

Posted - 04/29/2019 :  09:08:44  Show Profile  Reply with Quote
Just a note to say that is now working well again.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
GQ Electronics Technical Support Forum © Copyright since 2011 Go To Top Of Page
Generated in 0.13 sec. Snitz Forums 2000