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 2.GQ Geiger Muller Counter
 Faulty count with 500+
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kdsnake69

Georgia
5 Posts

Posted - 04/18/2020 :  02:31:01  Show Profile  Reply with Quote
Has anybody else experienced this with 500+? Lately when I turn it on, it goes crazy. I have to turn it off, remove the battery, put it back in, and then it works. Alternatively, I have to turn it off/on again several times until it starts to work properly.

https://www.youtube.com/watch?v=Gg9gyBdwg2E

Edited by - kdsnake69 on 04/18/2020 02:32:01
Reply #1

EmfDev

1243 Posts

Posted - 04/20/2020 :  09:28:21  Show Profile  Reply with Quote
Hi kdsnake69, are you able to open the case and check the contacting on the tubes? It can be because there is a bad contact on the terminals.
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Reply #2

kdsnake69

Georgia
5 Posts

Posted - 04/21/2020 :  03:59:03  Show Profile  Reply with Quote
Hi, I opened the case and contact is firm and clean. Issue still persists.
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Reply #3

EmfDev

1243 Posts

Posted - 04/21/2020 :  11:38:33  Show Profile  Reply with Quote
Hmm can you try to push the tube a little bit just to move the contact? If there's still the problem then we may need to ask support for the warranty.

Also can you try to turn off tube 2 to check if it is tube 1 or 2 problem?
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Reply #4

kdsnake69

Georgia
5 Posts

Posted - 04/22/2020 :  12:28:47  Show Profile  Reply with Quote
That did it! It's the larger tube. I moved both of them a bit, but nothing changed. Then I loosened a contact on the smaller tube, but problem still was there. So I tightened it and loosened contact on larger tube. Problem went away, but came back when I tightened the contact on the large tube again.
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Reply #5

EmfDev

1243 Posts

Posted - 04/22/2020 :  15:02:11  Show Profile  Reply with Quote
Ohh I see. Just try to loosen it or just remove the ziptie too see if the noise is permanently removed.
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Reply #6

kdsnake69

Georgia
5 Posts

Posted - 04/23/2020 :  02:18:45  Show Profile  Reply with Quote
That time I loosened contacts to the point where it didn't touch tubes at all. That's how the problem went away.
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Reply #7

EmfDev

1243 Posts

Posted - 04/23/2020 :  08:54:14  Show Profile  Reply with Quote
If it is the big tube problem. I think you need to email support for the warranty of the device. Let them know that it has a tube problem.
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Reply #8

kdsnake69

Georgia
5 Posts

Posted - 04/24/2020 :  04:56:34  Show Profile  Reply with Quote
Thank you for everything! I figured it out. I've disabled the Tube 2 through settings and now it works just fine.
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Reply #9

EmfDev

1243 Posts

Posted - 04/24/2020 :  09:02:42  Show Profile  Reply with Quote
Oh I thought the problem is with the large tube. That is weird.
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