Hello. I have been pulling logs from the emf390 everyday for the past 2 months. When I connect the emf390 to my windows 10 computer, the download process takes approximately 10-15 minutes which is slow! Twice I have connected and downloaded the data in less than 1 minute but every other time it is extremely slow. I have checked the serial port settings and they seem to be correct. Any idea how I might get this resolved? Thanks much. Sincerely, lanman
This problem occurs when attempting to download the data from the emf390. How to I transfer the data from the emf390 to my computer using Excel? Also, on a side note, I have already tried a different cable and a different physical usb port which in turn assigned a completely different com port so I don't think either of those is a problem. Windows 10 is always updating which I hate :(. I am thinking just before I had two days of fast connectivity that Windows 10 did an update. And then after two days, Windows 10 performed another update at which point the connectivity speed went back down to a crawl. Perhaps there is an issue with the Windows 10 driver? Just a thought. Hopefully you will be able to help me resolve the issue because an extra 15 minutes every day is beginning to add up just in the amount of time I am sitting and waiting for the download to complete.
I'm sorry I misunderstood your first question. We are still looking for a way to make it faster. Can you please try to check the 'pause' box to see if it has something to do with the downloading? Thanks.