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 USB Driver verification
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ZLM

1261 Posts

Posted - 07/18/2017 :  09:55:29  Show Profile  Reply with Quote
To check if the USB driver loaded correctly, you need to use Device manager of Windows.

See this:

53411 bytes

This picture shows the the USB driver has been loaded correctly and the comport is COM7.


[b]Further verify the USB device ID:/b]

120190 bytes

Reply #1

RDCWizard

Canada
1 Posts

Posted - 02/19/2018 :  11:04:55  Show Profile  Reply with Quote
Windows 10 Pro Insider Preview Evaluation Copy Build 17093 does not have Serial Ports. Unable to connect my GMC320 Plus to the computer not matter what I do. Help anyone? tks.

RDCWizard
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Reply #2

ZLM

1261 Posts

Posted - 07/24/2018 :  09:53:36  Show Profile  Reply with Quote

In stall the USB driver first:

http://www.gqelectronicsllc.com/downloads/download.asp?DownloadID=78
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Reply #3

EmfDev

2238 Posts

Posted - 08/20/2018 :  15:39:53  Show Profile  Reply with Quote
Hi Lollttie, you can contact/email support@gqelectronicsllc.com for better assistance.
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Reply #4

PilotDane

1 Posts

Posted - 01/30/2021 :  04:51:34  Show Profile  Reply with Quote
I too am unable to install the USB driver. I get the following error:
"Cannot create DRVSETUP64\DRVSETUP64.exe"

I check device manager and I have USB-Serial CH340 (COM3) and when I check the details, Hardware Ids I have "USB\VID_1A86&PID_7523&REV_0264" and "USB\VID_1A86&PID_7523".
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Reply #5

ihab17

Italy
218 Posts

Posted - 01/30/2021 :  11:30:55  Show Profile  Reply with Quote
quote:
Originally posted by PilotDane

I too am unable to install the USB driver. I get the following error:
"Cannot create DRVSETUP64\DRVSETUP64.exe"

I check device manager and I have USB-Serial CH340 (COM3) and when I check the details, Hardware Ids I have "USB\VID_1A86&PID_7523&REV_0264" and "USB\VID_1A86&PID_7523".



You may need to download the driver from Microsoft. It is a cab file, extract it to a folder then update the driver pointing to that folder

h**p://download.windowsupdate.com/d/msdownload/update/driver/drvs/2016/07/20712561_da2389de3e27b0ca87312a0e8d187be11de354c3.cab

Otherwise download the driver from the original Chinese manufacturer here
h**p://wch-ic.com/products/CH9340.html

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Reply #6

Damien68

France
780 Posts

Posted - 01/30/2021 :  12:16:56  Show Profile  Reply with Quote
quote:
Originally posted by PilotDane

I too am unable to install the USB driver. I get the following error:
"Cannot create DRVSETUP64\DRVSETUP64.exe"

I check device manager and I have USB-Serial CH340 (COM3) and when I check the details, Hardware Ids I have "USB\VID_1A86&PID_7523&REV_0264" and "USB\VID_1A86&PID_7523".


If you have COM3 present in device manager with right VID/PID, the driver is already installed and good.
VID/PID is VendorID/ProductID, is what windows use to attach a specific driver to a specific device.

Mastery is acquired by studying, with it everything becomes simple

Edited by - Damien68 on 01/30/2021 13:06:44
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Reply #7

mojo66

Germany
32 Posts

Posted - 08/30/2021 :  18:01:59  Show Profile  Reply with Quote
Note that on a Mac no driver installation is required, just start the app and connect the device.
In fact I haven't installed a single driver in decades of Mac usage.

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Reply #8

Goat212

1 Posts

Posted - 04/15/2022 :  08:10:10  Show Profile  Reply with Quote
quote:
Originally posted by mojo66

Note that on a Mac no driver installation is required, just start the app and connect the device.
In fact I haven't installed a single driver in decades of Mac usage.





What is the app you are using?
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Reply #9

Timothy Love

USA
6 Posts

Posted - 11/09/2022 :  18:53:12  Show Profile  Reply with Quote
Very detailed
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