| Author |
 Topic  |
|
|
mrhbit
Germany
7 Posts |
 Posted - 06/12/2021 : 13:34:58
|
Hi @all
I bought the GMC 600+ six mounth ago, everything was fine until last week. Now, I can't turn on the counter. After pressing the power button (1-2sec), the logo is shown and I hear 1 beep. Then the display is empty and the whole device is off.
The battery level is fine. I also tested another 18650 accu, from my EMF-390, same behavior.
On USB power, the counter turns on and seems to work normal. It also charges the battery/accu. I see the typical radiation/counts, so all looks normal.
How can I fix this battery/accu issue ?
Maybe broken solder connection ?
best regards |
Edited by - mrhbit on 06/12/2021 13:38:32
|
|
| Reply #1
EmfDev
2143 Posts |
Posted - 06/14/2021 : 09:42:12
|
| Hi mrhbit, have you tried to do a factory reset? |
 |
|
| Reply #2
mrhbit
Germany
7 Posts |
Posted - 06/15/2021 : 23:34:38
|
quote:
Originally posted by EmfDev
Hi mrhbit, have you tried to do a factory reset?
Hi EmfDev
Yes, I did. Time/Date was not reset (do'nt know if normal) and the counter shows after the restart for ~1sec extreme radiation (maybe calibration).
But, in general same behavior like before.
best regards |
Edited by - mrhbit on 06/16/2021 05:52:25 |
|
|
| Reply #3
EmfDev
2143 Posts |
Posted - 06/16/2021 : 11:13:36
|
| Hi mrhbit, that is unfortunate. The time/date does not get affected by factory reset. Can you please send email to support with your order number for the warranty? Thanks support email is support@gqelectronicsllc.com. |
|
|
| Reply #4
mrhbit
Germany
7 Posts |
Posted - 06/26/2021 : 01:32:04
|
quote:
Originally posted by EmfDev
Hi mrhbit, that is unfortunate. The time/date does not get affected by factory reset. Can you please send email to support with your order number for the warranty? Thanks support email is support@gqelectronicsllc.com.
Hi, ok, you got an email with the "Invoice Number", cant find an order number. Where should they be ?
regards |
|
|
| Reply #5
EmfDev
2143 Posts |
Posted - 06/28/2021 : 09:49:48
|
| Hi mrhbit, I think the invoice number should be ok. |
|
|
| Reply #6
mrhbit
Germany
7 Posts |
Posted - 07/19/2021 : 23:59:52
|
quote:
Originally posted by EmfDev
Hi mrhbit, I think the invoice number should be ok.
Hello, any updates here ?
regards |
|
|
| Reply #7
BriggTrim
USA
1 Posts |
Posted - 08/09/2021 : 00:37:09
|
Hi...You have got the classic signs of frail batteries. The batteries are wired together to create one enormous battery so it can warm up the shine plugs and turn the motor over. You'll take note that the clock most likely reset to 12:00 moreover. One powerless battery will deplete the other battery so you've got two frail batteries. Always supplant batteries in combine-- with same control and age.
|
Edited by - BriggTrim on 10/04/2021 14:56:45 |
|
|
| Reply #8
Jadeye
34 Posts |
Posted - 08/09/2021 : 01:13:36
|
quote:
Originally posted by BriggTrim
Hi...You have got the classic signs of frail batteries. The batteries are wired together to create one enormous battery so it can warm up the shine plugs and turn the motor over. You'll take note that the clock most likely reset to 12:00 moreover. One powerless battery will deplete the other battery so you've got two frail batteries. Always supplant batteries in combine-- with same control and age.
The Geiger Counter has no motors, and uses a single 18650 cell. |
|
|
| Reply #9
mrhbit
Germany
7 Posts |
Posted - 08/10/2021 : 23:45:33
|
yes, right, single 18650 cell
I switched the cell with same one from my EMF 390, same behavior
|
|
|
| Reply #10
EmfDev
2143 Posts |
|
| Reply #11
mrhbit
Germany
7 Posts |
Posted - 09/18/2021 : 02:10:30
|
quote:
Originally posted by EmfDev
Hi mrhbit, can you please email support@gqelectronicsllc.com for warranty? Thanks.
Already wrote a email, some weeks ago, got no answer. But I don't want sending back the device. Can I get a circiut diagram ?
regrads |
|
|
| Reply #12
EmfDev
2143 Posts |
|
| Reply #13
EmfDev
2143 Posts |
|
| Reply #14
mrhbit
Germany
7 Posts |
Posted - 09/24/2021 : 03:57:58
|
quote:
Originally posted by EmfDev
@GBG12, thanks for pointing out!
support@gqelectronicsllc.com
ok, send again 2 minutes ago
best regards |
|
|
| Reply #15
HankStarr
1 Posts |
Posted - 09/28/2021 : 00:57:24
|
Hi....It's a machine. Machines break. You would be totally stunned at the measure of odd and irregular issues that happen to vehicles directly off the part.
It very well may be something however basic as the nut seemed to be free which caused a helpless association, which produces heat, and would likewise make the battery not charge.
Truly doesn't seem like a major issue. Sure it sucks the truck is down for a piece until they get the parts in, however to the extent issues go, that sounds extremely minor. |
|
|
| |
Topic |
|
GMC 600+ not working on battery
