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 Cannot register DataLogger Pro on new laptop
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Nelly67

United Kingdom
3 Posts

Posted - 08/15/2019 :  08:14:19  Show Profile  Reply with Quote
Hi,
I've paid for the DataLogger Pro before in 2017 and used on my previous laptop without issue. I've installed on my new laptop and it won't register, it says 'Over registration limit', so I can only assume it thinks I'm running multiple copies, which I am not.
I don't mind paying a small fee to reset, but I don't want to have to purchase again.
Can anything be done please ?
Thanks,
Neil
Reply #1

EmfDev

916 Posts

Posted - 08/15/2019 :  09:03:57  Show Profile  Reply with Quote
Hi Nelly67, it is possible to reset the registration. Please email support@gqelectronicsllc.com. They'll need your registration number. Thanks.
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Reply #2

Nelly67

United Kingdom
3 Posts

Posted - 08/15/2019 :  11:15:24  Show Profile  Reply with Quote
That's great news, many thanks !
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