GQ Electronics Technical Support Forum


GQ Electronics Technical Support Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 GQ Electronics Forums
 3. GQ EMF EF Meter RF Spectrum Power Analyzer
 EMF390 thinks it's a 380: wrong BIOS? 2nd try
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

taadv

USA
10 Posts

Posted - 05/28/2019 :  06:44:06  Show Profile  Reply with Quote
So I should return this unit with the wrong box?

The box does say 390, but the bios cannot be fixed?

Thanks,
T
Reply #1

EmfDev

910 Posts

Posted - 05/28/2019 :  08:13:11  Show Profile  Reply with Quote
Hi taady, please contact customer support. They'll help you with replacing your device. Please email support@gqelectronicsllc.com
Go to Top of Page
Reply #2

stduser111

4 Posts

Posted - 05/28/2019 :  14:32:33  Show Profile  Reply with Quote
I got the same problem after updating the firmware because their customer service sent me a wrong firmware. Therefore, I think that your device is not defective. You do not need to return it. Just ask them for the correct firmware by writing to the next email: support@gqelectronicsllc.com
Go to Top of Page
Reply #3

taadv

USA
10 Posts

Posted - 05/29/2019 :  07:26:01  Show Profile  Reply with Quote
Hi and thanks guys!

quote:
Originally posted by EmfDev

Hi taady, please contact customer support. They'll help you with replacing your device. Please email support@gqelectronicsllc.com

Go to Top of Page
Reply #4

EmfDev

910 Posts

Posted - 05/29/2019 :  10:45:25  Show Profile  Reply with Quote
Let me know if you guys encounter any problems.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
GQ Electronics Technical Support Forum © Copyright since 2011 Go To Top Of Page
Generated in 0.11 sec. Snitz Forums 2000