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 1.Geiger Counter World Map(www.GMCmap.com)
 Registering GMC-500+
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N7UV

USA
3 Posts

Posted - 05/08/2024 :  16:33:06  Show Profile  Reply with Quote
On the previous Windows pc, I had my GMC-500+ working and showing up on the map. That pc died a while back.

Since then, I built a new one using Win 11 Pro. I downloaded the GMC Data Logger STD V5.61, set it to the correct COM port. For a while I was getting CPM counts on the app. The app says

COM3 opened successfully.
Heartbeat started..
Realtime monitoring started.
connected on COM3@115200.

but now there's no readings although the counter is clicking regularly, and the counter display is showing about 18 CPM, consistent with other stations nearby.

I am not using Wi-Fi for connection. I am using the USB cable with the counter on COM 3.

I get the "WiFi send data failed" every few minutes, although I am not using Wi-Fi.

I used this link https://www.gmcmap.com/userRegister-x.asp to register my device. I do not see my device on the map.

I then used the Windows app to attempt to register my device. User ID and serial number entered. Click register but nothing seems to happen.

What is the correct procedure?

Cheers - Jon
Reply #1

EmfDev

2191 Posts

Posted - 05/10/2024 :  10:46:09  Show Profile  Reply with Quote
Try to do a factory reset on the device.
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Reply #2

N7UV

USA
3 Posts

Posted - 05/13/2024 :  05:45:37  Show Profile  Reply with Quote
quote:
Originally posted by EmfDev

Try to do a factory reset on the device.


Thanks. And then what? I have a valid profile, with correct location, on the GMCmap.com website. I have used the register function on the



Windows app to provide the s/n of the device.

What are the next steps to get the data and device on the map?

Cheers - Jon
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Reply #3

EmfDev

2191 Posts

Posted - 05/13/2024 :  10:04:32  Show Profile  Reply with Quote
On the data logger software, go to settings -> Geiger Counter World Map then enter your account information.
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Reply #4

N7UV

USA
3 Posts

Posted - 05/14/2024 :  08:32:14  Show Profile  Reply with Quote
quote:
Originally posted by EmfDev

On the data logger software, go to settings -> Geiger Counter World Map then enter your account information.


Ok, thanks.
So, I went to my data logger software, put in the account id from my profile and the geiger counter id from the same place. I get this.



Now what?

Cheers - Jon
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Reply #5

EmfDev

2191 Posts

Posted - 05/14/2024 :  10:03:44  Show Profile  Reply with Quote
That means you may have entered the wrong information. Please double check your account number and geiger counter id on your gmcmap account.
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