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 USB connection to Window 10 computer - GQ600+

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T O P I C    R E V I E W
jmills495@gmail.com Posted - 11/11/2020 : 08:03:23
I have a new 600+ and Windows 10 computer. I have installed the USB driver. When I connect the 600+ via the USB port, my computer detects a device it doesn't recognize. Help!
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EmfDev Posted - 11/16/2020 : 10:35:05
That is great!
jmills495@gmail.com Posted - 11/13/2020 : 20:47:02
I found and fixed the problem. The USB cable that came with the meter was defective. When I replaced it, I was able to establish a connection.
jmills495@gmail.com Posted - 11/12/2020 : 10:59:28
EmfDev:

I tried that and it didn't help and I believe you're right about Windows 10 having the right USB driver. However, when I plug in the meter, I get a pop-up message from Windows that it doesn't recognize the device I just connected, and the device has malfunctioned. The meter appears to work just fine and connects to my WIFI fine.

Thanks for your suggestion.
EmfDev Posted - 11/12/2020 : 10:03:27
Hi jmills495, can you try to uninstall the driver using the same installer and try again without installing? I think windows 10 already has a built in driver to communicate with the device.

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