Privacy Policy

GQ Electronics LLC

Effective Date: Jan-01-2026
Last Updated: Dec-31-2026

1. Introduction

GQ Electronics LLC (“GQ Electronics”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

• Visit our website;
• Purchase products from us;
• Contact customer support;
• Use our software, mobile applications, or online services;
• Register products or warranties;
• Participate in surveys, promotions, or communications.

By using our services, you agree to this Privacy Policy.

2. Company Information

3. Information We Collect

A. Personal Information

Information you voluntarily provide may include:

• Name
• Company name
• Email address
• Telephone number
• Shipping address
• Billing address
• Tax/VAT information
• Order details
• Customer support messages

B. Device and Technical Information

When visiting our website or using software, we may collect:

• IP address
• Browser type
• Operating system
• Device identifiers
• Access time and date
• Referring pages
• Diagnostic logs

C. Product Data

Certain products or software may store or process:

• Measurement history
• Radiation readings
• Environmental monitoring data
• Device configuration settings
• User-entered notes
• Exported files

Unless explicitly uploaded by the user, this data generally remains on the user’s device.

D. Transaction Information

For purchases, we may collect or process:

• Order numbers
• Payment status
• Marketplace source
• Shipping records
• Returns and warranty claims

Payment card information is generally processed by third-party payment providers and is not stored by GQ Electronics.

4. How We Use Information

We use collected information to:

• Process orders and shipments
• Provide customer support
• Manage warranties and returns
• Improve products and software
• Troubleshoot technical issues
• Send product updates
• Detect fraud or misuse
• Comply with legal obligations
• Maintain business records

We may also use aggregated and anonymized information for analytics and product improvement.

5. Cookies and Tracking Technologies

Our website may use:

• Cookies
• Analytics tools
• Session identifiers
• Performance tracking technologies

These help us improve website performance, understand visitor activity, maintain security, and remember preferences.

Users may disable cookies through browser settings, although some functions may not operate properly.

6. Sharing of Information

We do not sell personal information.

We may share information with service providers including:

• Shipping carriers
• Payment processors
• Cloud hosting providers
• Website service providers
• Customer support systems

Orders received from third-party marketplaces may involve information provided through platforms such as Amazon, eBay, Shopify, TikTok Shop, Walmart Marketplace, and Newegg Marketplace.

We only use marketplace information for order fulfillment, support, and legal compliance.

We may disclose information when required by court orders, government requests, legal proceedings, regulatory obligations, or fraud investigations.

7. Data Retention

We retain information only as long as reasonably necessary for business operations, accounting records, warranty support, tax compliance, legal obligations, and dispute resolution.

Retention periods may vary depending on applicable laws.

8. Data Security

We implement reasonable administrative and technical safeguards including:

• Access controls
• Secure servers
• Limited internal access
• Backup procedures
• Monitoring and logging

However, no system can guarantee absolute security.

9. International Customers

GQ Electronics products may be sold worldwide.

Information may be processed in the United States and other jurisdictions where our service providers operate.

Users located outside the United States acknowledge that information may be transferred internationally.

10. Children’s Privacy

Our products and services are not intended for children under 13 years old.

We do not knowingly collect personal information from children. If such information is discovered, we will remove it when reasonably possible.

11. User Rights

Depending on local law, users may have rights to:

• Request access to personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain uses
• Request data portability

Requests may be submitted through customer support.

12. Third-Party Links

Our website or software may contain links to third-party websites.

We are not responsible for the privacy practices of external services. Users should review third-party privacy policies separately.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights relating to access, deletion, correction, and disclosure requests.

GQ Electronics does not sell personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on our website with a revised effective date.

Continued use of our products or services after updates constitutes acceptance of the revised policy.

15. Contact Information