Terms & Conditions

Payment Method Accepted 

  • Credit Cards
  • PayPal
  • Company Check
  • Bank Wire Transfer (bank commision fee applys)
  • Interac Email Money Transfer
  • MoneyBookers  
  • Bank Draft 
  • Western Union  Money Transfer /Western Union  Money Order
  • MoneyGram Money Transfer /MoneyGram Money Order 
  • USPS Postal International MoneyOrder
  • USA Bank  Money Order /Cashier's Check/Personal Check 
  • Canada  Personal Check/ Postal Money Order/ Bank Money Order 
  • Cash payment

Return and Refund Policy  

If a refund is desired within 14 days start from receiving day, we will refund your full purchase price(except shipping charge). If the unit is not DOA, defective or stopped working, then the returned item should be in acceptable condition: unopened box or opened box with all original materials.   The shipping costs back to us is buyers' responsibility.

Please contact us for an return authorization RMA number and return shipping instructions.  Any shipments received without a return authorization will be refused.


Stocking 

All products except (Xeltek SuperPRO programmers) are stocked in Seattle,WA USA.

All Xeltek SuperPRO programmer products are stocked in Xeltek Inc., Sunnyvile, CA, USA and will be shipped from USA, the Xeltek default shipping service is via FedEx, please email support@gqelectronicsllc.comfor the shipping quote of individual order.



Prices 

All prices are quoted on US dollars.  Other Currency subject to change without notice.


Volume Purchase & Multiple Item Order 

Please contact  order@gqelectronicsllc.com   for volume purchase. We will reply to you within one business day. Shipping charges will be quoted individually. Shipping via UPS, Fedex, DHL, Purolator are available per request.   


Distributor/Re-seller Program

If you are interested in being a distributor/re-seller, please contact  sales@gqelectronicsllc.com  for procedure and details.


Returning Customer Special Offer Box  

If you are returning customer, you are entitled discount rate for your 2nd,3rd ...order, please make sure to check the special offer box for you.


Referral Program: 

1. On each referred purchase, you will get 5% credit on programmer, adapter and others. You can use those credit in your next purchase only.
2. Your name or email should be indicated in the referred purchase comments or email. OR you can just email us to let us know the information of purchaser you referred. So that we can calculate how much credit you have. 
3. The credit will expire if no purchase or new referral activity for 12 month. 
4. The credit only can be used within GQ Electronics LLC and it is non-cashable. 
5. Customer is able to check their credit balance via online account balance or make a request to support@gqelectronicsllc.com


Warranty

All products sold are warranted to be free of defect in workmanship and materials for a specified period of time as listed below. Should a product require repairs within this time, please contact us for an RMA and return instructions.  Any shipments received without a return authorization will be refused. www.gqelectronicsllc.com/ GQ Electronics Inc. will repair or at its option replace products that prove to be defective. 

In no event shall www.gqelectronicsllc.com /GQ Electronics Inc. liability exceed the buyer's purchase price, nor shall www.gqelectronicsllc.com /GQ Electronics Inc. be liable for any indirect or consequential damages.

This warranty is void if the product has been tampered with or misused.

 

  • Adaptors, Component, installed battery................... 21 Days
  • Programmers .... 365 Days*

        * Limited to Defective Part Replacement only

  • Besides above-mentioned warranty,  MCUmall True USB GQ Series/Willem/TOP Series /EasyPRO series/SmartPRO series/Wellon series/SuperPRO Programmers are under one year factory  warranty.

Exchange

If an exchange is desired within 14 days start from receiving day, we will credit you full purchase price (except shipping charge) toward another product purchase.

Shipping costs back to us is buyers' responsibility.

Please contact us for an return authorization and return shipping instructions.  Any shipments received without a return authorization will be refused.


Non-Paying Order

If we do not hear from you within 7 business days after you place the order, your order will be automatically cancelled.

 


Attention Patent & Trademark Owner!

Please be informed that GQ has a very firm policy of sourcing only genuine products. 

If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions. 

We guarantee to respond to any email within 24 hours seven days a week. 

 


If you have any questions please contact us at  support@gqelectronicsllc.com